Frequently Asked Questions
1. How do I begin?
Want to Participate? Just register here and join us!
You can now create and manage your own personal page, share your photos, goals and get sponsors.
Want to sponsor a participant? Click here for details.
If you have further questions, please contact Kavi Gandhi at 484-502-9051 or email email@example.com
2. What are the race options and schedule?
We are fully virtual this year! You may complete your 5K at any time between October 20 and November 15. Maybe you could do it every day!
3. What does pledging to the run mean, exactly?
By attending the event, and if you consider to pledge to raise money you are helping raise invaluable funds to enhance research in I-Cell Disease. We wish you all the success possible. Train, set and achieve new goals, enjoy the race… and get all the sponsors you can, so when you cross that finish line, you have made us one step closer to a cure.
4. How can my sponsors submit payment?
Online contributions can be made by credit card on the runner’s personalized page found on our website here. Just make sure to tell your sponsors to select your name from the list of runners.
5. What tools will be able to raise additional funds?
Even if you've never raised money before, our materials and strategies will make it easy for you to solicit and collect sponsorships from friends, family, colleagues, neighbors, and others. Experience has shown that it is not only possible, but enjoyable, to set and reach your goals. Please refer to the sample letters found on your personal fundraising page center, that explains the programs the Run supports, and you will be surprised to see how quickly friends, family, and co-workers will respond to your request to help this wonderful cause. Just remember to make it personal as well, as you want them to know that they are sponsoring YOU and YOUR efforts! And, as many companies offer charitable donation matching programs, make sure to ask your sponsors to check with their employers, as it will help you meet your goal ever more quickly.
6. Do You participate alone or as a team?
Either! You may participate alone or create a team. There are no restrictions as to how many people can be on a team - it could be 2, or it could be 100!
7. Is there a refund/exchange policy?
Yes. If a donation was made accidentally or for the wrong amount, simply make us aware of the issue and we will be happy to make any necessary refunds, changes or corrections.