Frequently Asked Questions
 
1. How do I begin?
Want to Participate?
Just register here and join us!
You can now create and manage your own personal page, share your photos, goals and get sponsors.
Want to sponsor a participant? Click here for details.
If you have further questions, please contact Jordan Sheridan at jordan@onmyteam16.com or 315-416-2065.
 
2. What Does Pledging to the Run Mean, Exactly?
By committing to this event, and pledging to raise money for its success, you are helping raise invaluable funds to ensure the comfort and support of pediatric oncology patients, families and caregivers. All of the proceeds raised will go directly towards living out our mission. With your support, we can make a difference and provide a glimpse of light in the fight against pediatric cancer.
We are in this as one, and together we can #ClimbCancer.
 
3. How can my sponsors submit payment?
Online contributions can be made by credit card on the climber’s personalized page found on this website. Just make sure to tell your sponsors to select your name from the list of climbers. 
 
4. I am concerned that I might not be able to raise the required funds. Will I be able to do it?
Even if you've never raised money before, our materials and strategies will make it easy for you to solicit and collect sponsorships from friends, family, colleagues, neighbors, and others. Experience has shown that it is not only possible, but enjoyable, to set and reach your goals. Please refer to the sample letters found on your personal fundraising page center, that explains the programs The Climb 2019 supports, and you will be surprised to see how quickly friends, family, and co-workers will respond to your request to help this wonderful cause. Just remember to make it personal, as you want them to know that they are sponsoring YOU and YOUR efforts! And, as many companies offer charitable donation matching programs, make sure to ask your sponsors to check with their employers, as it will help you meet your goal ever more quickly.
 
5. Is the event only for Runners?
No, there is a walking category and a running category for The Climb 2019.
 
6. Do You Climb Alone or as a Team?
Everyone will be going up at different times, but you will never be the only one in the staircase. If you want to go up with a group of people or your team, that is definitely possible. 
 
 
7. Is there a refund/exchange policy?
Yes. If a donation was made accidentally or for the wrong amount, simply make us aware of the issue and we will be happy to make any necessary refunds, changes or corrections. Race registration fees are not refundable.
 
8. Is parking available?  
There will be street parking available and parking lot location is TBD.
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